Privacy Policy

1. Who We Are

This Privacy Policy explains how Beauty Charters collects, uses and protects personal data when you use our website.

Website: https://beauty-charters.com

Data Controller:
Beauty Charters
9092 Rue du Mont Vernon – Résidence Balzane
97150 Saint-Martin
France

Beauty Charters is committed to respecting the privacy of its customers and website visitors and to processing personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Personal Data We Collect

When you use our website or contact us through one of our forms, we may collect the following personal information:

First name;
Last name;
Email address;
Telephone number;
Desired excursion date;
Number of persons;
Type of excursion;
Boat;
Departure island;
Destination;
Any additional information included in your message.

The information collected depends on the form used and the nature of your request.

No banking or payment information is collected directly through our website.

We may also automatically collect certain technical information when you submit a form, including your IP address.

In addition, certain browsing data may be collected through our audience measurement tools, but only after you have given the required consent through our cookie consent banner.

3. Why We Use Your Data

The personal data collected through our website is used for the following purposes:

To respond to your request for information;
To respond to availability enquiries;
To prepare and send a quotation;
To communicate with you regarding your request;
To organise and prepare your excursion;
To manage your booking or prospective booking;
To provide and improve our website and services.

We only use your personal data for purposes that are relevant to your request and our business relationship with you.

4. Legal Basis for Processing

Depending on the circumstances, your personal data may be processed on the following legal bases:

Your consent, particularly when you submit a form containing a consent checkbox or when you accept non-essential cookies;
Pre-contractual measures, when processing your request is necessary to prepare a quotation or organise a potential booking;
Contractual necessity, when processing is required to provide a service you have requested;
Legal obligations, where we are required to retain or process certain information by law;
Legitimate interests, where applicable and where these interests do not override your fundamental rights and freedoms.

Where processing is based on consent, you may withdraw your consent at any time.

5. How Long We Keep Your Data

Personal data collected through our website and relating to an enquiry or customer relationship is generally retained for a maximum period of three (3) years after the last exchange with you, unless a longer retention period is required or permitted by law.

Certain information may be retained for a longer period where this is necessary to comply with legal, accounting, tax or other regulatory obligations.

Technical data and cookie-related information may be retained for periods determined by the applicable regulations and by the configuration of the relevant technical tools.

6. Who Has Access to Your Data

Your personal data is accessible only to persons who need it for the purposes described in this Privacy Policy.

This may include:

Beauty Charters, for the management and processing of your requests and bookings;
Our technical service providers, where necessary for the operation and maintenance of the website;
Our email and hosting service providers, where necessary to receive, store and process communications sent through the website.

Our service providers are only authorised to process personal data to the extent necessary to provide their services to us and are required to comply with applicable data protection obligations.

We do not sell, rent or otherwise commercially disclose your personal data to third parties.

7. Cookies and Similar Technologies

Our website uses a cookie consent banner when you first visit the site.

The banner provides three choices:

Accept;
Decline;
Preferences.

No audience measurement tool requiring consent is activated before you have provided your consent.

The Preferences option allows you to view the different categories of cookies and manage your choices using an individual toggle for each category.

You can change or withdraw your cookie consent at any time using the link provided on the website.

Cookies Used for Website Functionality

The website uses certain cookies that are necessary for its operation or for remembering choices made by the visitor.

These include:

A cookie that remembers your cookie consent preferences;
A cookie that remembers your language preference.

These cookies are used to ensure that the website operates correctly and remembers your preferences.

Audience Measurement

We may use an audience measurement tool to understand how visitors use our website, such as the number of visitors, pages viewed and general browsing behaviour.

This type of measurement is activated only after the visitor has given the required consent through the cookie consent banner.

8. Translation Tool

Our website may use a translation tool to provide content in different languages.

When using this functionality, certain technical information may be processed by the service provider operating the translation tool, in accordance with its own privacy policy and applicable data protection requirements.

9. Data Security

Beauty Charters takes reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

10. Your Rights

Under applicable data protection legislation, including the GDPR, you have a number of rights concerning your personal data.

Depending on the circumstances, you may have the right to:

Request access to the personal data we hold about you;
Request correction of inaccurate or incomplete personal data;
Request deletion of your personal data;
Request restriction of the processing of your personal data;
Object to certain processing of your personal data;
Request the portability of your personal data where applicable;
Withdraw your consent at any time where processing is based on consent.

To exercise your rights or ask any question regarding the processing of your personal data, please contact us at:

contact@beauty-charters.com

We may ask you to provide sufficient information to verify your identity before processing certain requests.

11. Right to Lodge a Complaint

If you believe that your personal data is being processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the relevant data protection supervisory authority.

For France, the supervisory authority is the Commission Nationale de l’Informatique et des Libertés (CNIL).

12. Third-Party Services

Our website may rely on third-party technical services for hosting, email, cookie management, audience measurement and translation.

These service providers may process certain technical or personal information on our behalf where necessary to provide their services.

Third-party services are subject to their own privacy policies and terms of use. Where required, consent is obtained before non-essential third-party technologies are activated.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technical tools or applicable legal requirements.

The latest version of this Privacy Policy will always be made available on this page.

Last updated: September 2026